FAQ

🥳 Riviera Bar Crawl & Tours: Your Gateway to Unforgettable Experiences At Riviera Bar Crawl & Tours, we offer a dynamic and diverse range of exciting experiences across tours, parties, and interactive adventures designed for every taste and interest. 🚶‍♀️ City Walking Tours & Sightseeing Tours Walking Tours: Explore the vibrant streets and hidden gems of our destination cities on foot with our knowledgeable guides. Sightseeing Tours in Vans: Enjoy comfortable, guided tours of the city's highlights and surrounding areas, perfect for groups and families. Audio Guides: Discover the city at your own pace and schedule with our professionally narrated self-guided tours. 🧩 Interactive Adventures Cours au Trésor (Treasure Hunts / Escape Games): Dive into a fun, interactive challenge! Explore the city solving riddles, completing missions, and unlocking secrets in our exciting outdoor escape games. 🌙 Nightlife & Party Experiences Bar Crawls: Immerse yourself in the local nightlife scene as we visit the hottest bars and clubs in town, enjoying exclusive drink discounts along the way. 🌍 Global Network: We are proud to provide Bar Crawls all around the world through our extensive partner network, ensuring a premium party experience wherever you travel. Speakeasy Experiences: Step back in time to the era of Prohibition with our exclusive tours of hidden bars and secret cocktails. Boat Party: Cruise along the stunning coastline aboard our party boat, complete with music, drinks, and breathtaking views. Pool Party: Dive into the ultimate poolside party experience, complete with DJ sets, refreshing cocktails, and a lively atmosphere. Party Bus: Fun, mobile celebrations for both adults and kids! Limousine Tours: Experience the city in style and luxury with a private chauffeured limousine tour, ideal for VIP groups and special occasions. Roof Top Experiences: Soak in panoramic views of the city skyline from our exclusive rooftop venues, while enjoying drinks, music, and good company. 🎊 Seasonal & SpecialtyBar Crawl Parties We host massive parties for all the big occasions, including: Students Parties Halloween Parties Saint Patrick's Parties 4th of July Parties New Year's Eve Parties 🍽️ Culinary & Mixology Adventures Food Tours: Indulge in the culinary delights of the region with our guided food tours, featuring delicious tastings of local specialties. Cocktail Experiences: Unleash your inner mixologist with hands-on cocktail making classes led by expert bartenders. 🌟 Special Event & Corporate Services We specialize in customizing our experiences for private groups and professional events: 🎉 Special Events: Perfect for Birthdays and Bachelorette/Stag Parties. 🤝 Corporate Events & Destination Management (DMC): Full-service logistics and planning for corporate groups, including: Team Building Incentive Travel Product Launches Conference Networking Events Executive Retreats

You can easily book a tour with our company through two main methods: 1. Standard Tours (Online Booking & On-the-Spot) For our regular public tours and experiences, we highly recommend booking online for the best price: Visit our Website: Navigate to the specific tour page of your choice. Select Details: Choose your desired date and time from the available options. Secure Checkout: Proceed to the checkout page. We offer a secure online booking system where you can pay by credit card in advance. Our payment process is protected by an external SSL platform to ensure your financial information remains safe. Provide Details: During the booking process, you'll be prompted to provide your name, last name, email address, and phone number. Confirmation: Once your booking is complete, you will receive a confirmation email at the provided email address. 💡 Please note: Occasionally, confirmation emails may be filtered into your spam or junk folder, so be sure to check there if you don't see it in your inbox. On-the-Spot Bookings: For certain tours, such as our Bar Crawls, we may accept payment on the spot by credit card at the meeting point. However, please be aware that the price is more expensive for on-the-spot bookings. We recommend booking online in advance to secure the lower price and guarantee your spot. 2. Private Bookings (Groups, Special Events, Corporate) For private tours, group events, birthdays, bachelorette parties, or corporate requests, please reach out to us directly: Send an email with the details of your request to: info@rivierabarcrawltours.com

For all custom requests, special inquiries, group bookings, or corporate events, the process begins via email: 1. Submitting Your Request Contact Email: Please reach out to us at info@rivierabarcrawltours.com. Include Details: To help us assist you promptly, kindly include: Subject Line: The specific date and time of your request. Email Body: As many details as possible, including the exact number of guests, the type of experience you are looking for (e.g., team building, bachelorette party), and any specific preferences. Our team will promptly assist you in planning a tailored experience to meet your needs and preferences. 2. Quotation & Confirmation After receiving your request and discussing the custom details: Quotation: We'll need you to provide your company details (name, address, tax ID, etc.) so our team can prepare and send you a detailed quotation outlining the services and costs. Personalized Invoice: Once the quotation is accepted, we will prepare a personalized invoice with all your agreed-upon details. Payment Options: You will have the option to pay securely by credit card through our online payment system or via bank transfer. Confirmation: Once payment is received and processed, your booking will be confirmed, and you will receive further details and instructions for your custom tour experience.

We offer tours in multiple languages to accommodate our diverse international guests. The specific language options available (such as English, French, Spanish, German, etc.) are always specified on the individual tour page on our website. For private bookings and custom tours, we are highly flexible! We can adapt the tour language upon request to a variety of languages not listed on the public page. Please include your preferred language when sending your inquiry to info@rivierabarcrawltours.com.

✨ Can I customize a tour according to my preferences? Answer: Absolutely! We understand that everyone's travel preferences are unique, and we're happy to accommodate custom requests to tailor your experience to your exact needs. Dedicated Assistance: We have a dedicated customer department ready to assist you with personalized tours, whether you are planning a corporate event, a private celebration, or a unique itinerary. How to Request: Feel free to reach out to us via email at info@rivierabarcrawltours.com with your specific requirements. We'll work together to create your ideal itinerary. Important Note: Please be aware that customizations may incur additional charges based on the complexity of your request, such as venue rentals, specific transportation, or specialized guides.

The main differences between these three tour types typically revolve around cost, group size, and the level of customization: 🚶‍♀️ Free Tour Free Tours typically incorporate a tipping system based on the level of enjoyment the customer experiences (often referred to as 'pay-what-you-want'). Cost: Generally free to start, relying entirely on tips for the local guide's compensation. Group Size: Often have larger group sizes and are open to the public. Flexibility: Typically offer less flexibility in terms of itinerary and pace. 💸 Paid (Standard) Tour Paid Tours have a set price for participation, ensuring a defined level of service and inclusions. Cost: Set price, which usually covers the guide's cost, any required entrance fees, transportation, food samples, or other included amenities. Group Size: May have smaller group sizes compared to Free Tours, allowing for a more intimate experience. Structure: Offers more structured itineraries, with scheduled stops at key attractions and a predefined duration. 👑 Private Tour Private Tours are exclusively tailored to a single group or individual, offering the highest level of personalization. Cost: Typically the most expensive option, but the price covers the exclusive use of the guide and/or vehicle. Customization: Offers the highest level of customization and flexibility, allowing participants to personalize the itinerary, pace, and duration according to their specific preferences. Attention: Provides a more personalized and intimate experience with the guide's full attention focused solely on the private group.

Yes, we do have a minimum number of guests required for our public tours to proceed. Minimum Guests: This minimum requirement ensures the tour is economically viable and provides a great group atmosphere. You can find the specific minimum number of guests required for each experience detailed on its respective tour page. Maximum Guests: We also implement maximum limits to ensure the quality and intimacy of the experience. These limits are also detailed on the tour page.

Tipping your tour guide is a standard practice that serves several important functions beyond simply acknowledging their service: 1. Recognizing Expertise & Effort Tipping directly acknowledges your guide's expertise, hard work, and the quality of the experience they delivered. Guides invest significant time and resources in acquiring in-depth knowledge about the destinations, history, culture, and local customs. 2. Supporting Operations & Training Your tip contributes to supporting the broader business structure that makes the tour possible: Guide Development: It helps offset the costs associated with the guide's ongoing training and continuous learning, ensuring they remain up-to-date and capable of delivering high-quality experiences. Company Sustainability: Tipping plays a vital role in supporting the operational, marketing, and management efforts of the tour company, allowing us to maintain and improve the quality of our services and sustain our business. 3. Fostering Positive Relationships Ultimately, tipping fosters a sense of mutual respect and appreciation between travelers and guides, which enhances the overall enjoyment of your travel experience.

The amount of gratuity typically varies depending on the type of tour you participated in: 1. Free Tours (Pay-What-You-Want) Since these tours operate solely on a tipping system, the tip is the guide's primary compensation. Recommendation: The typical average gratuity for a well-received Free Tour is around €12 per person. This amount varies based on the quality of the guided tour experience and your financial means. 2. Paid Tours (Standard Group Tours) These tours have a set price, but a tip is still a welcome acknowledgment of excellent service. Recommendation: Gratuities typically range from 10% to 20% of the tour price per person, or a set amount between €5 and €15 per person, depending on the length and inclusions of the tour. 3. Private Tours & Custom Events Tipping for private tours should reflect the high level of dedicated service and customization. Recommendation: Tipping is generally calculated as a percentage of the total tour cost, typically ranging from 15% to 20% of the total price, to be distributed among the guides and drivers involved. Alternatively, you may choose to tip a generous flat amount that reflects the personalized attention you received. We encourage you to tip what you feel is appropriate for the service and expertise provided by your guide.

The distribution of tips depends on the type of tour you are participating in: Free Tours For Free Tours, while we do not charge participants upfront, there are essential operational expenses associated with organizing and conducting these experiences. These expenses include: Operational Costs: Administrative, marketing, and training costs (such as website fees, equipment, and necessary resources). A portion of the tips we receive helps cover these essential operational expenses. However, it's important to emphasize that your guides still receive a fair portion of the tips they earn. Paid and Private Tours Conversely, for all standard paid tours and private tours, the tips you provide directly and entirely benefit the guides and any associated personnel (like drivers).

Your guide will be easily recognizable by wearing either a red company t-shirt, carrying a red umbrella, or sporting a red jacket or sweatshirt with the Riviera Bar Crawl Tours logo. Additionally, they will have a red badge displaying the name of your guide. Keep an eye out for our team!

If you're looking for information about a specific experience or tour, you can find detailed information on its related dedicated page. Simply navigate to the Tours section of our website, select the tour you're interested in, and you'll find all the information you need, including: Itinerary & Highlights Inclusions (What is covered in the price) Pricing & Capacity Booking Details (Dates, times, and availability) If you have any further questions or need assistance after reviewing the page, feel free to reach out via our AI chatbot available directly on our website.

Yes, on specific tours, you will have the opportunity to purchase local specialties and souvenirs. On experiences such as our Walking Tours and Food Tours, time is often allocated for you to buy unique items directly from local shops and artisans, allowing you to take a piece of the local culture home with you.

For specific tours such as food tours, we accommodate dietary restrictions and allergies. Our team ensures that the tour experience is adapted to meet the needs of all participants.

Our full and legally binding Terms and Conditions (T&Cs) are available on our website. You can find our Terms and Conditions, which outline our policies on booking, cancellation, refunds, liability, and more, at the following link: https://rivierabarcrawltours.com/terms-conditions/

Guest safety is our number one priority. We have a clear emergency response procedure designed to ensure a swift, calm, and effective response to any incident. 1. Guide Training & Preparedness Our tour guides are highly experienced locals trained in: Immediate Action: Remaining calm, taking charge of the group, and immediately assessing the situation (including basic medical assessment). On-The-Spot Care: Providing basic assistance for minor injuries and knowing when to escalate the situation to professional services. Emergency Contacts: Carrying pre-programmed local emergency numbers (police, ambulance) and knowing the closest medical facilities for the specific route. 2. Response Protocol In the event of an emergency (medical incident, accident, security issue), the guide will follow these steps: Secure the Scene: Move the group and the injured/affected person to a safe, secure location nearby. Contact Services: Immediately contact local emergency services. Notify Management: Alert the Riviera Bar Crawl & Tours operations manager, providing precise location details (GPS coordinates or clear street address). Group Management: Assign a secondary responsible person (if available) to stay with the main group, or relocate the group to a safe waiting spot, allowing the guide to focus fully on the emergency. 3. Guide Identification Your guide will be easily identified by their red apparel and badge and is present to assist you throughout the tour.

e are committed to running our tours as scheduled, regardless of minor weather changes. Operations in Inclement Weather Rain or Shine: We operate tours, including all walking tours and Bar Crawls, during rain and other minor weather variations. We advise guests to check the forecast and dress appropriately (e.g., bring an umbrella or raincoat). We are committed to running our tours as scheduled, regardless of minor weather changes. Operations in Inclement Weather Rain or Shine: We operate tours, including all walking tours and Bar Crawls, during rain and other minor weather variations. We advise guests to check the forecast and dress appropriately (e.g., bring an umbrella or raincoat). Adaptation: Guides are trained to adapt the itinerary where possible, utilizing covered areas or spending more time indoors at venues.

To ensure a quality experience for all participants, our tours start strictly on time. We highly encourage all guests to arrive 10–15 minutes early. If You Are Late: Immediate Contact Required: You must immediately contact us via WhatsApp at [+33649244407]. Operator Assistance: An operator will try to assist you by sharing the guide's current location, but please be aware that success is subject to the guide’s ability to communicate while managing the group. No Refund: We cannot delay the start of the tour, and guests who miss the departure or fail to join the tour are not entitled to a refund. Tour Movement Policy: Bar Crawls: We typically stay at the first venue for approximately one hour, providing a brief window for late arrivals to catch up. After the first stop, the tour will be constantly moving. Walking Tours: It might be possible to join a walking tour if you contact us quickly, as we can share the guide's current location. Other Tours (Food/Sightseeing/Vans): These tours are in constant movement from the start (or leave the meeting point via vehicle), making it very difficult—if not impossible—to join after the scheduled departure time. We recommend planning your journey well in advance to avoid missing your experience.

Our guides are the heart of the Riviera Bar Crawl & Tours experience, combining local expertise with professional training to ensure a high-quality, engaging, and safe tour. Guide Profile and Expertise Our team is a dynamic mix of professionals, locals, and students: Professional Expertise: Our team includes professional licensed tour guides as well as individuals holding qualifications in events management, tourism, and licensed hospitality. Local & Academic Focus: We also hire enthusiastic local students and active people who genuinely share their passion for the city. Many are currently studying tourism or related fields, ensuring a blend of academic knowledge and practical energy. Professional Training and Onboarding All guides undergo a rigorous training and onboarding process: Theoretical Training: Guides are thoroughly briefed on local history, culture, specific tour itineraries, risk management protocols, and customer service standards. Practical Training: This involves shadowing experienced guides and leading practice runs to master group management, timing, and emergency procedures on the actual route. This comprehensive approach assures our customers that they are always in expert hands, whether on a historical walking tour or a dynamic Bar Crawl.

We are committed to fostering responsible travel practices that prioritize the safety of our guests, respect for local communities, and ethical operations, particularly concerning nightlife and environmental impact. 1. Responsible Drinking Policy (Nightlife Tours) Safety and legal compliance are paramount for all Bar Crawls and party experiences: Legal Compliance: We strictly enforce all local regulations regarding the legal drinking age (18+ in Europe) and require valid ID. Guide Intervention: Our guides are trained to monitor alcohol consumption. They reserve the right to refuse service or remove guests who are visibly intoxicated or engaging in disruptive behavior to ensure the safety and enjoyment of the entire group and the venues. Safety Focus: Guides provide clear advice on staying safe and offer assistance with securing reliable transportation (taxis/rideshares) at the end of the night. 2. Respect for Local Communities Noise Management: Guides actively manage group noise levels, especially when moving between venues and leaving final stops, to minimize disruption to local residents. Venue Vetting: We partner with licensed, reputable venues that demonstrate good standing within their communities. 3. Sustainability and Ethics Local Sourcing: We prioritize local expertise and employment, hiring local students and professionals as guides to ensure economic benefits remain within the community. Walking Tours: Our emphasis on walking tours and public transport (when applicable) reduces our carbon footprint compared to relying solely on private vehicles.

Yes, we offer an affiliate program that allows partners and travel professionals to earn commissions by promoting Riviera Bar Crawl & Tours experiences. Why Join Our Program? Global Reach: By partnering with us, you can promote tours and experiences in popular destinations worldwide, maximizing your earning potential. We operate worldwide, giving you a vast and diverse portfolio to offer your audience. Easy Access: You can find all the details regarding the program structure, benefits, and how to register by visiting the following link:

Affiliation Partners Riviera Bar Crawl Tours

Our policy is determined by the size of the booking (Individual vs. Group/Private) and the amount of notice given before the experience starts.1. Individual Bookings (1 to 6 people)This policy is applicable to public bar crawls and classic excursions.Notice GivenRefund PolicyMore than 24 hours before the event start timeFull refund of the amount paid, minus a €5 administrative fee per person.Less than 24 hours before the event start timeNo refund.Non-attendance (No-show) at the eventNo refund.2. Groups and Private Bookings (7 people or more)This policy applies to bookings of 7 people or more, private tours, and tailor-made services. Any cancellation or substantial modification must be notified in writing (e-mail) to info@rivierabarcrawltours.com.Notice Given Before Tour DatePenalty AppliedRefund of Amount PaidMore than 30 days50% of the total amount (Loss of the deposit)50% of the total amount paidFrom 15 to 29 days75% of the total amount25% of the total amount paidLess than 15 days or No-show100% of the total amountNo refundImportant Note on Groups:Any reduction in the number of participants will be treated as a partial cancellation and subject to the above penalties on the cancelled portion. https://rivierabarcrawltours.com/terms-conditions/

Any request to postpone the date or modify the service must be made in writing (e-mail) to info@rivierabarcrawltours.com. The policy depends on the notice period and the size of your booking: Individual Bookings (1 to 6 people): More than 48 hours before the Tour: Free modification, authorized subject to availability. Less than 48 hours before the Tour: The request is treated as a cancellation of the initial booking (with application of the penalties in Article 5). Group Bookings (7 people or more): More than 30 days before the Tour: Free modification, authorized subject to availability. Less than 30 days before the Tour: The request is treated as a cancellation of the initial booking (with application of the penalties in Article 6). Less than 15 days before the Tour: No modification is accepted. Any request is treated as a late cancellation (100% penalty).

We highly recommend booking your tour as far in advance as possible to secure your preferred date and time, especially during peak season or holidays. Standard Public Tours (Bar Crawls, Walking Tours): Booking at least 1 week in advance is recommended to guarantee your spot and secure the best online price. Specialty Tours (Food, Boat, Cocktail Experiences): Due to limited capacity and specific vendor requirements, booking 2 to 4 weeks in advance is strongly advised. Private Tours & Custom Events (Groups of 7+, Corporate): We recommend contacting us at least 4 to 8 weeks in advance to allow sufficient time for planning, customization, and securing your preferred date and resources.

All cancellation requests must be made in writing via email to ensure the request is formally documented. Please send your cancellation request to: info@rivierabarcrawltours.com The refund amount and penalties applied will depend on whether you made an Individual Booking (1-6 people) or a Group/Private Booking (7+ people) and how much notice you provide: Individual Bookings (1 to 6 people) More than 24 hours before the event start time: Full refund of the amount paid, minus a €5 administrative fee per person. Less than 24 hours before the event start time: No refund. Non-attendance (No-show): No refund. Groups and Private Bookings (7 people or more) More than 30 days before the Tour date: Penalty of 50% of the total amount (Loss of the deposit). From 15 to 29 days before the Tour date: Penalty of 75% of the total amount. Less than 15 days before the Tour date or No-show: Penalty of 100% of the total amount.

Yes, we value our group leaders and loyal customers! Group Bookings: We offer specialized pricing and potential discounts for large group bookings of 15 people or more and for all private and corporate events. Please contact us directly at info@rivierabarcrawltours.com with your request details to receive a personalized quotation. Returning Customers: We often run special promotions, loyalty programs, or offer exclusive discounts to our returning customers. We recommend checking your confirmation emails or subscribing to our newsletter to stay informed about any current offers available for your next booking!

Yes, absolutely! Seasonal factors can greatly impact your experience at various destinations, affecting weather, crowd levels, prices, and event availability.Key Seasonal ConsiderationsSeasonTypical Experience & ImpactExample DestinationsSummer (Peak Season)Crowds and Prices: Destinations along the French Riviera (Nice, Cannes) are popular due to the Mediterranean climate and beach activities. However, they become very crowded, leading to higher prices and limited accommodation availability.Nice, Cannes, MonacoSpring & Fall (Shoulder Seasons)Moderate Experience: Visiting during spring or fall offers more moderate weather and significantly fewer crowds, while still providing an enjoyable atmosphere for sightseeing and dining. Prices are typically lower than in summer.Paris, Marseille, Milan, Nice, CannesWinter (Off-Peak)Sightseeing & Events: While beach destinations cool down, cities like Paris and Milan offer beautiful winter atmospheres, fewer crowds, and lower prices. Some destinations host major festivals (e.g., Christmas markets).Paris, MilanSpecific Event-Based ConsiderationsCertain destinations host major events that define the best time to visit:Cannes Film Festival: (Usually May)Monaco Grand Prix: (Usually May)We recommend checking the specific annual calendar for the destination and tour you are interested in before booking.

Yes, both age restrictions and accessibility can vary depending on the tour and location. Age Restrictions Bar Crawls (Europe): Customers must be at least 18 years old to participate in our bar crawls in Europe. Bar Crawls (USA): Age restrictions may vary depending on local regulations and the specific venues visited during the tour (often 21+). Venue Requirements: Some venues may have their own age restrictions or entry requirements, such as requiring valid identification (ID) for entry, regardless of the crawl itself. Accessibility Considerations We strive to make our tours accessible to all individuals; however, some destinations or activities may have limited accessibility. This can be due to: Terrain: Uneven cobblestones or steep paths on walking tours. Venue Layout: Historic buildings, bars, or specialized venues may lack ramps or elevators. Contact for Specific Needs If you have any specific concerns or requirements regarding age restrictions or accessibility, please feel free to contact us directly at info@rivierabarcrawltours.com, and we'll be happy to provide further assistance and confirm arrangements for your chosen tour.

Yes, we offer transportation services for certain tours and experiences. The availability of transportation (such as private vans, party buses, or limousines) depends entirely on the specific tour you choose. Check Tour Description: Please refer to the detailed tour description on our website for specific information on transportation options and whether it is included in the price. Custom Requirements: If you have specific transportation requirements or preferences (e.g., private transfers, mobility needs), feel free to contact us at info@rivierabarcrawltours.com, and we'll be happy to assist you further.

Yes, absolutely! We highly welcome feedback and reviews after your tour experience, as your input helps us improve our services and assists other travelers. You can easily provide your feedback in several ways: Our Website: Leave a review directly on our website at www.rivierabarcrawltours.com. Google Maps: Leave a review on our official Google Maps pages related to the specific tour location. TripAdvisor: Leave a review on our TripAdvisor pages related to the tour location. We genuinely appreciate your input!

Yes, we are committed to assisting customers with special needs or specific requirements to ensure the best possible experience. Custom Service: We provide a dedicated custom service tailored to individual needs, starting from €400. This allows us to arrange specialized accommodations, transportation, or staffing necessary for your comfort and safety. Contact Us: If you require specific assistance or accommodations, please feel free to contact us via info@rivierabarcrawltours.com, and we will be happy to discuss your requirements and assist you further.